Sankofa Commerce · 16 September 2026

Terms and Conditions

Sankofa Commerce is operated by SC Retail solutions LTD. Public business address: GE-115-1787. Requesting a call does not create a partnership. The agreed service and responsibilities are recorded in a service agreement.

The service

Sankofa Commerce assesses the business, creates or connects product sales pages, connects enquiries to its CRM, learns the products, trains its sales team, prepares scripts, calls and follows up with prospective customers, and coordinates dispatch pickup. Optional Meta advertising support includes creative and campaign management at no additional service fee; the partner funds advertising spend.

Partner responsibilities

The partner keeps stock at its own location, provides accurate product and pickup information, receives customer payments directly, funds advertising, handles refunds and pays failed-delivery and return delivery costs. Delivery availability depends on location and third-party dispatch services.

Charges

The setup fee is GHS 1,050 once and covers platform onboarding, all agreed product sales pages, product training and scripts. Product sales pages cost GHS 250 per page per month after the introductory period. Commission is 15% of the product selling amount and is invoiced weekly. A GHS 100 product sale attracts GHS 15 commission.

Introductory period and invoices

Page fees are waived for the remainder of the calendar month in which service goes live. Setup and sales commission still apply. Paid page service starts on the 1st of the next calendar month. The first invoice is issued on the 28th of that next month and covers that calendar month. Subsequent monthly invoices are issued on the 28th for their calendar month.

For a 15 September go-live, page fees are waived from 15–30 September. Paid service starts on 1 October; the first invoice is issued on 28 October and covers October. A 30 September go-live waives page fees for 30 September only; paid service likewise starts on 1 October with the first invoice on 28 October covering October.

Duration and ending the service

The minimum term is three months, including the introductory period, and one month’s notice is required. Notice may be given during the minimum term, but the effective end must satisfy both conditions. Product sales page hosting ends on the effective termination date. Partners retain access to their leads and marketing materials for an agreed handover or export, subject to the final contract and access controls.

Refunds and commission corrections

The partner handles customer refunds. A properly earned commission is not automatically reversed for a later partner- or product-related refund outside Sankofa Commerce’s control. A correction may be made where Sankofa Commerce caused the problem or the original commission charge was incorrect. The signed agreement and applicable law govern each case.

Information and legal rights

See our Privacy Policy for callback information handling. These terms do not exclude applicable legal rights.